How can we help?

Getting started

Signing up

Start at meet.anciai.com with your work Google or Microsoft account. ANCI asks which account to use, so pick your work one. Your company gets its own ANCI address, and everyone on your team signs in there.

Connecting your calendar

Connect Google Calendar or Outlook. ANCI reads your calendar to find free times and writes the meetings it books. If you connect both, choose which one ANCI uses in Settings → Calendar ANCI uses.

Adding your people

ANCI suggests the people you meet most. Tick the ones you work with: people at your company become teammates, everyone else contacts. You can add more any time — ANCI also looks in your contacts and email when you name someone new.

Your preferences

Set your working hours, time zone, how long a meeting usually is, and where meetings happen (Google Meet, Microsoft Teams or Zoom). ANCI schedules inside these unless you ask otherwise.

Asking ANCI

Ask in the chat, out loud with the microphone, or by email. Plain words work — say who, when, and how long if it matters.

• Schedule: "Book 30 minutes with Priya Thursday afternoon." "Set up a call with Dana next week."
• Find a time: "When are Raj and Emy both free next week?"
• Move: "Move my 2pm to 4pm." "Push it to the same time next week."
• Change: "Add David to the budget review." "Make it a Teams call." "Rename it Q4 planning."
• Cancel: "Cancel my 3pm." "Cancel both of my meetings with Dana."
• Look: "What's my next meeting?" "What's on my calendar tomorrow?"
• Block time: "Block two hours tomorrow morning for the board deck."

Confirming

When a request involves other people, ANCI shows you what it will do — who, when, where — and waits. Say yes (or the word on the button, like BOOK) to go ahead.

Changing your mind

Say never mind to drop the request in front of you. Nothing is sent.

When ANCI asks you something

If a name matches two people, a time is outside working hours, or something is missing, ANCI asks one question and names the answers — for example "Did you mean 1 — David Marcus or 2 — David Kim? Say first or second."

Voice

Tap the microphone and speak. ANCI answers out loud, and if it asked you a question, the microphone opens again for your answer. Tap it any time to stop.

Scheduling with outside guests

ANCI can't see the calendar of someone outside your company, so it gives you two choices:

• EMAIL — ANCI writes to the guest with times you're free and books the one they pick. You'll see their reply in the chat.
• BOOK — ANCI sends the invite now, at the time you chose.

If the guest suggests a different time, ANCI checks your calendar and asks you before booking it. Ask "any update?" to hear who you're waiting on and when ANCI wrote to them. To stop waiting, say cancel — ANCI lets the guest know.

Scheduling for an executive

Add the executives you schedule for in Settings → Manage executives. For ANCI to book on an executive's calendar, they need to share it with you with permission to make changes. If they haven't, use Send the ask and ANCI emails them; Check again shows when it's shared.

Once shared, ask as usual and name them: "Find 45 minutes for Em with the board chair next week." "What's on Em's calendar tomorrow?" The meeting is booked on the executive's calendar with them as the organizer.

Settings

• Calendar ANCI uses — which connection ANCI reads and books on, if you have Google and Outlook.
• Personalization — working hours, time zone, meeting length, default room.
• Manage executives — add, edit or remove executives, and send the ask to share.
• Zoom — connect or re-connect Zoom for Zoom meetings.

When something's wrong

"Your calendar isn't connected" or meetings don't show

Open Settings and re-connect your calendar. If you have two connections, check Calendar ANCI uses points at the one you expect.

"Your Zoom connection has expired"

Re-connect Zoom in Settings, then say ZOOM to try again — or say GOOGLE MEET (Google) or MICROSOFT TEAMS (Outlook) to use that instead.

"I can't add a Microsoft Teams link — your calendar is Google"

Teams links need an Outlook calendar and Google Meet links need a Google calendar. Choose the room that matches your calendar, or Zoom.

"I can't see Em's calendar yet"

The executive hasn't shared their calendar with you. Send the ask from Settings → Manage executives.

The guest says they didn't get the email

Ask them to check spam for a message from ANCI on your behalf. Ask "any update?" to see when it was sent, or say BOOK to send them the invite directly.

Something else

Email contact@anciai.com with what you asked and roughly when — it helps us find it quickly.